Life is Strange: True Colors technical issues

 

Life is Strange: True Colors technical issues

Alex Chen hides from everyone his "curse" - the supernatural ability to read the strong emotions of others and influence them. But when her brother dies - ostensibly in an accident - Alex uses her to find out the truth.


If you yourself managed to find a solution to any problem, please help other users and write about your solution in the comments.


The most common mistakes are:

Controls not working in Life is Strange: True Colors

Unplug the input device (gamepad, mouse) from the USB and plug it back in. If your mouse and keyboard don't work, try disconnecting your controller and other USB devices.


For Origin

Library> Right Click Life is Strange: True Colors> Properties> Uncheck "Enable In-Game Screen"


Life is Strange: True Colors hangs in processes

Run Life is Strange: True Colors in compatibility mode for another OS.


Sometimes the problem is the Nvidia GeForce Experience driver add-on. Disable all optimizations for the game in it.


On AMD graphics cards, the Gaming Evolved (Raptr) application can create problems. Try disabling or uninstalling it temporarily.


If there is Nvidia Capture Service in Task Manager, try terminating the process. End other video capture related processes.


Update your graphics card driver.


Also see Won't Start Tips.


Life is Strange: True Colors - BSOD or Blue Screen

BSOD usually means some kind of serious problem with your system that is not related to the game. Check your power supply first. If overheated, it will turn off. Also, if the system does not have enough power from it, then various errors are possible, including BSOD. Test other components of your PC. On the net you can find various utilities for checking memory, hard drive and video card.


Optimizing Life is Strange: True Colors on PC

This is a fairly voluminous topic. There are several steps you can take to increase your FPS.

Life is Strange: True Colors Optimization Tips

Update

Nvidia / AMD Video Driver

Lower your graphics settings

This is the most obvious but also effective way. Try to lower the graphics settings in the game and set the lowest possible resolution. Shadows, anti-aliasing and textures have the greatest performance impact.


Use component overclocking

Elements of your PC, such as a video card, processor, and even RAM, can be accelerated by overclocking. Before you start overclocking, make sure you have a powerful enough power supply and good cooling for your PC components. As a rule, all modern motherboards have a specialized set of utilities from the manufacturer, with which you can safely overclock a video card, processor or RAM. Don't forget about testing. If the temperature of the video card exceeds 90 ° C, then you should lower the changed parameters, and then retest. No need to try to overclock your laptop. The vast majority of these devices are equipped with a weak cooling system that is not designed to operate at higher frequencies. Besides, the integrated video card is usually too weak for overclocking.


NVIDIA GeForce Experience (and analogues from other manufacturers) will help optimize Life is Strange: True Colors for your PC configuration

NVIDIA GeForce Experience / AMD Gaming Evolved / Intel HD Graphics Control Panel - software with various functions, including game optimization.

More details on the link


Use programs to clean your computer

There are many special utilities for cleaning and optimizing your PC. jv16 PowerTools X is one of the most popular.


Optimizing the hard drive

Go to the properties of the drive. Select the "Service" tab -> click the "Defragment (or optimize)" button. Don't forget to check and clean up your disk as well.


NVIDIA / AMD Control Panel

In the NVIDIA (or AMD) Control Panel, go to the 3D Settings Management (NVIDIA) tab, or Games -> 3D Application Settings (AMD). Here you can set global graphics processing settings if necessary. Alternatively, select Adjust Preview Image Settings (for NVIDIA), then Custom Settings -> Performance by moving the slider to the left.


Remove unnecessary processes from startup

Click the Start button (in the lower left corner). Next type msconfig, press Enter. In the system configuration window that opens, go to the "Startup" tab (in Win 10, press CTRL + ALT + DELETE and open the same tab). All programs that are loaded when Windows starts are collected here. Disable all unnecessary programs (disable only what you know what it is used for, otherwise you risk disrupting the computer's startup). Reboot your computer. Disable temporarily applications (antivirus, Skype, etc.). Launch Life is Strange: True Colors.


Optimizing the operating system

Enable a simple desktop design without resource-intensive effects, disable unused services, unused libraries, and more.


USB flash drive as RAM

Right-click on the USB drive and select Properties. Go to the "Ready Boost" tab, select "Use this device".


Error starting Life is Strange: True Colors

Game won't launch from Steam

Method 1: Restart the Steam Client

Method 2: Close Steam and open the C: \ Program Files \ Steam \ directory (or which you specified when installing Steam).

Delete the files listed below:

- steam.dll

- ClientRegistry.blob

Reboot your computer.

Then run Steam.exe from the folder where Steam is installed, not from a shortcut on your desktop.

Recheck the original problem.

Attention . This procedure will not affect games already installed.

If the problem persists, make sure your computer and network are Steam-optimized:

Troubleshoot network connection problems

Programs that can interfere with Steam

Download and install VC ++ 2013.

https://www.microsoft.com/en-us/download/details.aspx?id=40784


And other required libraries.

DirectX 9.0c: https://www.microsoft.com/en-gb/download/404Error.aspx

VC ++ 2012: https://www.microsoft.com/en-gb/download/details.aspx?id=30679

VC ++ 2015: https://www.microsoft.com/en-gb/download/details.aspx?id=48145


General recommendations

Try uninstalling Visual C ++. Then install Visual C ++ from the game folder:

  1. Go to the Steam Library
  2. Select Life is Strange: True Colors from the list
  3. Right click on the game and select "Properties"
  4. Select "Local Files"
  5. Select Browse Local Files ...
  6. Open the \ _CommonRedist \ vcredist folder

If Life is Strange: True Colors does not start and no errors appear. If this is your first time launching the game, then just try to wait.

Recommendations from the developers :

Install the latest graphics driver

Make sure you are using the latest Nvidia PhysX (for Nvidia graphics cards) and DirectX.


Also make sure the option is set to "Application Controlled" in the Nvidia Control Panel settings.

Another way is to run the game as administrator :

  1. Open the Steam library
  2. Choose from the list Life is Strange: True Colors
  3. Right click on the game and select "Properties"
  4. Select "Local Files"
  5. Select Browse Local Files ...
  6. In the game folder, select the .exe file of the game
  7. Select the file with the right mouse button
  8. Select Properties from the dropdown menu
  9. In the Properties window select the Compatibility tab
  10. In the "Options" section, check the box "Run this program as administrator"
  11. Click "Apply"
  12. Start the game
Try lowering your screen resolution before launching the game .

Make sure your Windows operating system and third-party software are up to date.

Download Visual C ++ 2017 Redistributable:

For Windows 64-bit:

For Windows 32-bit:

Install both versions.

Also, install / update .NET software:


DirectX End-User Runtime Web Installer - you probably already have it installed

See also additional guidelines below :

For Windows :

  • Update the system if necessary to the latest version
  • Check the integrity of the Life is Strange: True Colors cache on Steam
  • Reboot your computer
  • Reinstall the game
  • Try disabling programs that potentially conflict with the game (antiviruses, firewalls, etc.)
  • Make sure your computer meets all the minimum system requirements for the game
  • Make sure the system disk has 5-6 GB free space
  • Check your computer with an antivirus program
  • Reinstalling the operating system should be considered a last resort

For Mac :

  • Update your Mac OS version
  • Check the integrity of the file cache (for Steam)
  • Try disabling programs that may interfere with the game (antiviruses, firewalls, etc.)
  • Make sure your computer meets the minimum requirements

Microsoft Visual C ++ 2015 error

"The following component (s) are required to run this program: Microsoft Visual C ++ 2015 Runtime"
Install the missing library from the Microsoft website

Life is Strange: True Colors crashes to the desktop

Try to temporarily disable your antivirus (especially in the case of Avast!). Also see the tips in the startup errors section.

Improve performance in Life is Strange: True Colors

Follow the recommendations in order. Update your video driver. Restart your computer. Lower the resolution and also lower the quality of the visual effects in the graphics options. It is not recommended to use any kind of accelerators and "boosters", since they may contain malware, and at the same time their real usefulness in most cases is almost invisible. However, you can infect your PC with a virus. Reinstall Windows. This method should be considered as a last resort when other methods have no effect. The fact is that over time, your "operating system" grows outdated files and processes so much that the execution of programs noticeably slows down. 

Life is Strange: True Colors has stopped launching

What changes did you make to the computer? Perhaps the problem was caused by the installation of a new program. Open the list of installed programs (Start -> Add or Remove Programs), sort by date. Remove recently installed. Reinstall Life is Strange: True Colors.
Also check your Task Manager. If copies of Life is Strange: True Colors processes are running, terminate all of them.

Error installing Life is Strange: True Colors

Not installed. Check and clean your hard drive (in rare cases, replacing the SATA cable can help). Try changing the installation path.


Sound Errors / Missing Sound in Life is Strange: True Colors

Tips for sound card problems

First of all, restart your computer, then test the sounds in the operating system: click the speaker icon in the notification area (next to the clock) and click on the speaker slider.

If no sounds are heard, then right-click (RMB) on the speaker icon and go to " Playback devices ". On the playback tab, check which sound source is checked by default. RMB on it and click "Check". If there is no sound, then RMB on the icon and click "Detect problems with sound".

There are sounds in Windows, but you can't hear in the game :

Check the sound volume settings in the game settings. Update DirectX as well as sound card driver.

There is sound, but no voices :

Audio files were not installed during installation. Check the integrity of the game files on Steam.

General tips when you have problems with your Creative sound card

Restart the Creative Audio Bar. Check the sound card settings in it.

Tips for Realtek Sound Card Issues

Restart the Realtek Sound Control Panel. Check the sound card settings in it. In Realtek HD Audio Manager, switch the audio type from Quadraponic to Stereo.


Life is Strange: True Colors black screen

A black screen, as well as a white screen, or other colors, can indicate different errors, however, most often this refers to a specific problem on the part of the video card, and in some cases the cause may be a RAM module. Also remove the overclocking of the processor and / or video card, if used.

Solutions to this problem

Launching Life is Strange: True Colors in Windowed Mode

Windowed mode on Steam

  1. Open the Steam library
  2. Right click on Life is Strange: True Colors, and go to Properties
  3. Go to the "General" tab and click "Set launch options"
  4. Add -windowed
Windowed mode via .exe

  1. Right click on the shortcut of the game on the desktop, and go to "Properties"
  2. In the line "Object" after the quotes (") add" -windowed "
  3. "C: \ Games \ Life is Strange: True Colors \ Bin \ Win64 \ Life is Strange: True Colors.exe" –windowed

Close video capture software

One of the reasons for the black screen can be video capture applications: OBS Studio, Camtasia Studio, Dxtory, etc.

Additionally, video effects programs can cause problems. For example: ReShade, Saturation Toggler, etc. Different mods similarly can lead to an error. Do not forget the elementary rule: the fewer programs running simultaneously with the game, the better. Remove all unnecessary.


RAM diagnostics

The reason in some cases is the PC's RAM.

  1. Perform diagnostics using specialized software to check your RAM. For example: MemTest . For a way to check memory with the built-in utility in Windows 10, 8, 7, see here .
  2. Try swapping DDR slots for other slots.
  3. If you have multiple modules, try leaving only one.
  4. Detailed instructions for diagnosing memory can be found on specialized sites.

Life is Strange: True Colors not full screen

Press ALT + ENTER. Check the game settings (windowed mode, resolution, etc.). In some cases, changing the refresh rate (in the Nvidia control panel) from 60 Hz to 59 Hz (click "Apply"), and back to 60 Hz helps. Another way: also in the Nvidia control panel go to the section "Adjusting the size and position of the desktop." In the upper right corner, click "Restore".

Not enough memory error

Possible reasons: the game does not have enough RAM; there is not enough space on the hard disk for the paging file; you yourself configured the size of the paging file (or disabled it, or used software); some program is leaking memory (open Task Manager CTRL + ALT + DELETE and sort applications by memory consumption).


Life is Strange: True Colors crashes

Regular freezes can be associated with computer instability. Cancel the overclocking of PC elements, if used. Diagnose your hard drive, RAM, processor, and video card. A large number of specialized programs are presented on the Internet. 

Life is Strange: True Colors and error 0xc000007b

This application was unable to start correctly (0xc000007b). The most common reason for the error when starting the application 0xc000007b is problems with the NVidia drivers.

Possible solutions

  1. Reinstall the video card drivers
  2. Try to run the game as administrator
  3. Install / update DirectX, Visual C ++, .Net Framework. Download all files only from the  official Microsoft website.
  4. Open the "Run" command line from the "Start" menu and write sfc / scannow. With this command, your PC will scan the system files and fix some errors.
  5. Remove unnecessary software that may conflict with the video driver. Basically, these are various graphics "enhancers". The fewer additional applications you have, the better.

Method with Dependency Walker 64bit Program

  1. Download and unzip  Dependency Walker 64bit .
  2. Run the program, go to View> Full paths . Now select the .exe file Life is Strange: True Colors. After you have selected the .exe of the game, a window may pop up in which you will see errors, just close it. In the module section  , scroll down to the bottom of the error and you will see several values ​​in the columns.
  3. Now in the CPU column all DLL files should be x64-bit for your game. If there is an x86 dll file it will be in the red column CPU. This file also causes error 0xc000007b.
  4. Now go to dll-files.com and download the 64-bit version of this DLL file there and place it in the root folder with the game and in C: \ Windows \ system32 . The game should now start without problems.

DirectX error in Life is Strange: True Colors

Errors of the form: DirectX Runtime Error, DXGI_ERROR_DEVICE_HUNG, DXGI_ERROR_DEVICE_REMOVED, DXGI_ERROR_DEVICE_RESET.

Recommendations for resolving the error

  • Perform a "clean" install of the video card driver only . Don't install audio, GeForce Experience ... Same for AMD.
  • Disable the second monitor (if available) and any other peripherals.
  • Disable G-Sync.
  • Use System File Checker
  • For NVIDIA cards. Right click on the desktop -> NVIDIA Control Panel. At the top, where File, Edit, View ... click "Help" and turn on "Debug Mode".
  • Sometimes the cause may be overheating of the video card. Use FurMark utility to test your graphics card under load. Try to lower the frequencies. For more information, see the Internet on request: undervolting and lowering the frequency of the video card.

DLL error in Life is Strange: True Colors

Errors of the form: dll is missing, d3d11.dll, msvcp110.dll not found and others.

IMPORTANT : It is not recommended to download DLL files from third party sites in an attempt to replace your missing or corrupted DLL files. Use this option only as a last resort.

Common actions for DLL errors

Common actions when a DLL error occurs :

  • Reboot your computer
  • Recover the deleted DLL file from the recycle bin (or use a file recovery program). Of course, this option will work if you deleted the file
  • Scan your computer for viruses and malware
  • Use System Restore (see instructions on the Internet)
  • Reinstall Life is Strange: True Colors
  • Update your drivers
  • Using the System File Checker in Windows 10 (see online instructions)
  • Update Windows if there are patches
  • Perform a clean install of Windows
  • If the DLL error persists after a clean install of Windows, then the problem is not with the software, but with the components of your PC.

Errors with specific DLLs

MSVCP140.dll error message. You need to update / install the Visual C ++ package
This can be done at the link

If you have any USB controllers (or other devices) connected to your network, try unplugging them. Crashes on startup with crash module names ntdll.dll and EZFRD64.DLL can (in particular for the latter) be related to USB controllers or PS2 to USB adapters (for various games).

If you get api-ms-win-crt-runtime-l1-1-0.dll errors on Windows 7 or Windows 8.1, Microsoft has released a patch to fix this problem.

If you receive an error message MSVCR120.dll, go to C: \ Windows \ System 32 and search for "MSVCR120.dll". Delete this file. Go to C: \ Program Files (x86) \ Steam \ steamapps \ common \ Life is Strange: True Colors \ _CommonRedist \ vcredist \ 2013 and run "vcredist_x64.exe". Then click "repair".

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