Marvel's Guardians of the Galaxy - solving technical problems

 

Error "No suitable D3D12 driver found", bugs, crashes, freezes and more

The new game in the Marvel universe turned out to be not at all what most expected. It doesn't look like last year's Avengers at all: instead of a story-driven MMO with a grind, here we have a full-fledged single-player party RPG with spectacular battles and no less spectacular relationships between the five main characters. And also the engine and even the developers have changed. All this went to Guardians of the Galaxy for the benefit in a technical sense: the game looks great with noticeably much lower system requirements than the same Avengers.

True, it was not without technical problems at all, although half of them are due to the fact that the game does not work well on outdated hardware. Below are solutions to common problems with Marvel's Guardians of the Galaxy.

What computer do you need for Marvel's Guardians of the Galaxy (system requirements)

The game can load up to 16 processor threads. Therefore, even an Intel Core i9 or AMD Ryzen 9 cannot be considered redundant. In addition, for a stable 60 FPS at maximum settings at 1080p, a video card of the level of a GeForce GTX 1070 or Radeon RX 590 is required. However, like most third-person action games, the game plays well at a stable 30 FPS. Therefore, a bundle from the old Core i5 (or the new Core i3) and the GTX 1060 is enough.

As for the official system requirements, they are designed only for 1080p (1920x1080) and 2K (2560x1440) resolutions. We reviewed the game benchmarks and added recommendations for 4K (3840x2160) gaming.

Official minimum system requirements (1080p @ 60 FPS, low preset):

• Operating system : Windows 10 (64-bit only!).
• Processor : Intel Core i5-4460 / Ryzen 5 1400.
• Video card : NVIDIA GeForce GTX 1060 (or AMD equivalent).
• RAM : 8 gigabytes.

Official Recommended System Requirements (1440p @ 60 FPS, high preset):

• Operating system : Windows 10 x64.
• Processor : Intel Core i7-4770K / AMD Ryzen 5 1600.
• Video card : NVIDIA GeForce GTX 1660 Super (or AMD equivalent).
• RAM : 16 gigabytes.

4K @ 30 FPS PC (tested):

• Operating system : Windows 10 x64.
• Processor : Intel Core i5-8400 / AMD Ryzen 5 3400.
• Video card : NVIDIA GeForce GTX 1080 / Radeon RX 5700.
• RAM : 16 gigabytes.

4K @ 60 FPS PC (Tested):

• Operating system : Windows 10 x64.
• Processor : Intel Core i7-9700K / AMD Ryzen 7 3700X.
• Video card : NVIDIA GeForce RTX 2080 Ti / Radeon RX 6800.
• RAM : 16 gigabytes.

Marvel's Guardians of the Galaxy won't launch on Windows 7

The game is not designed to run on Microsoft operating systems older than Windows 10. In addition, a 64-bit version of the OS is required.

The game crashes without error

Reboot your computer. If this does not help, then check the integrity of the game files on Steam:

1. start Steam;
2. go to the "Library" section;
3. right- click on the name of the game ( Marvel's Guardians of the Galaxy ) in the list on the left and open the properties;
4. in the "Local files" tab, click "Check the integrity of game files";
5. wait for the process to complete.

Marvel's Guardians of the Galaxy crashes with error 0x0c000142 / 0x0c000005

Run Windows System File Checker. To do this, press the Windows key + R key combination , and then in the window that opens, enter "sfc / scannow" (without quotes). After completing the check, restart your computer.

Error "No suitable D3D12 driver found"

Your video card does not support DirectX 12. The game works only through this API.

Error 0xc000007b in Marvel's Guardians of the Galaxy

Reinstall or update NVIDIA drivers. It is advisable to do a clean install to reset unsuccessful settings.

MSMSVCR120.dll and MSMSVCR140.dll error when starting the game

Install RuntimePack . This is a complete set of all the libraries you need to run games.

Out of Memory Error in Marvel's Guardians of the Galaxy

Your PC is out of RAM. The best solution is to increase the amount of RAM to at least 8 gigabytes. Increasing the paging file probably won't help. Also, be sure to close your browser before launching any game. Especially if it has a large number of open tabs.

Resolution does not change

This error can occur if screen scaling is enabled on Windows. You can compensate for this as follows:

1. Find the GOTG.exe file in the game folder.
2. Go to properties and go to the "Compatibility" tab.
3. Click the Change High DPI Settings button.
4. In the option "Override scaling mode ..." select "Application".

Marvel's Guardians of the Galaxy slows down / lags / optimization issues / graphical artifacts / pixel shadows

Check your PC meets the system requirements

Cm. See the chapter “What computer is needed for Marvel's Guardians of the Galaxy” above.

Update your graphics card drivers

Visit the video card manufacturer's website:

• NVIDIA GeForce : The site will select the appropriate drivers itself. Just hit Search and then Download Now. After the download is complete, run the downloaded file and follow the instructions of the installer.
• AMD Radeon : Scroll down to Search for your product and select your graphics card under Graphics. Click the "Submit" button. On the page that opens, click LMB on your version of Windows and click "Download". When the download is complete, run the downloaded file and follow the instructions of the installer.

Important: Be sure to restart your computer after updating your drivers.

Enable high performance for your graphics card

For NVIDIA GeForce owners:

1. Open the NVIDIA Control Panel by right-clicking on the desktop.
2. Select Manage 3D Settings from the list on the left.
3. Switch to the "Software Settings" tab in the main part of the screen and select Marvel's Guardians of the Galaxy from the drop-down list under "1. Select a program to configure ”(if the game is not in the list, then add the corresponding button next to it).
4. In the list below, find the Power Management Mode function and switch it to Maximum Performance Mode Preferred.

For AMD Radeon and AMD processor owners:

1. Open Radeon Settings by right-clicking on the desktop.
2. Go to the "System" section.
3. In the "Switchable Graphics" category, set the "Maximum Performance" graphics card as the main one.
4. Click “Accept”.

How to tweak the graphics in Marvel's Guardians of the Galaxy / how to increase the frame rate

Optimal settings for a weak PC , close to the minimum system requirements:

• Full screen : enable.
• Exclusive Full Screen Mode : Enable.
• Resolution : Native screen resolution (most commonly 1920x1080).
• Vertical sync : enable.
• Dynamic Resolution Frequency : Disable.
• Resolution scale : 100.
• Anisotropic Texture Filtering : 16x.
• Shadow Quality : Medium.
• Texture quality : high.
• Screen Space Reflections : Disable.
• Motion blur : to your taste.
• Radial blur : to your taste.
• Lens flare : to your taste.
• Depth of Field : Enable.
• Light Diffusion : Disable.

Sound issues in Marvel's Guardians of the Galaxy

Run the "Troubleshooting Sound" by clicking RMB on the volume icon in the lower right corner of the desktop. Follow the instructions of the program.

Game freezes / DXGI_ERROR_DEVICE_HUNG error / black screen

Perhaps the problem is overheating of the video card. Check to see if the fans of her cooling system are blocked by adjacent wires. If everything is in order with this, then try resetting the overclocking: go to the MSI Afterburner application and press the Reset button (if such a program is not installed, then the video card most likely did not overclock).

Gamepad (joystick) does not work in Marvel's Guardians of the Galaxy

Try removing the device in Device Manager and restarting your computer. If that doesn't work, then run the controller setup on Steam and manually set the Xbox Controller mode .

Let us know in the comments if you know other ways to solve technical problems in Marvel's Guardians of the Galaxy!