Halo Infinite "The user is blocked": What now?

 If you really want to put your skills to the test in Halo Infinite, enter the ranking arena. The matchmaking can, however, be prevented by an annoying message: "The user is blocked" . You can find out what that means and whether you can do something about it here.

If the user is banned, you will be penalized in Halo Infinite.

"The user is blocked": what does that mean?

In ranked mode, you collect points to climb ranks and climb the ladder of the best players in the world. It is therefore hardly surprising that you have to expect penalties if you behave unsportingly and, for example, leave a match prematurely.


Do you get where players search the message "The user is locked" (Engl. "User is banned" ) appears, you are covered with such a penalty. Unfortunately, this is also the case if the current match has been canceled due to a network error.

Halo Infinite Campaign Gameplay | J...
Halo Infinite Campaign Gameplay | Just a human after all


The Halo Infinite Ranked Mode penalties

The more often you leave a match early, the higher the penalty. So you cannot join a new lobby and have to marvel at the message “The user is blocked” for a while - and just drink some tea in winter. These are the penalty times:


  • 1st offense: 5 minutes time-out
  • 2nd offense: 15 minutes time-out
  • 3rd offense: 30 minutes time-out
  • 4th offense: 1 hour time-out
  • 5th offense: 3 hours off
  • 6th offense: 16 hours off

What to do if the user is locked

At this point I would like to describe a workaround for this annoying problem, but this does not exist. If you have been given a penalty and your user is blocked, you simply have to serve the above-mentioned penalty times.

Regardless of whether you are threatened with defeat or you are really destroyed by other players in a match: Stand firm and play the round to the end. By leaving a match you are not only doing your team a disservice, but also destroying your own fun with the unnecessary penalty times.

If you are currently struggling with internet problems, you should not look for or start any new games for the time being. This will only annoy you in the long run.

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