Amnesia: The Bunker won't launch? Black screen? Could not load configuration file? - Problem solving

 

The recently released Amnesia: The Bunker caused problems for some users. Some players are unable to launch the game, while others experience various freezes and errors. In this guide, we will cover all known issues and describe workable solutions to fix them.

System requirements

First of all, make sure that your system fully complies with the stated requirements from the developer. Otherwise, the performance of the game and its performance are not guaranteed.

Minimum system requirements

If your system meets the minimum requirements, then this means that you will be able to run the game. However, in this case, stability issues may occur during gameplay.

• Operating system - Windows 7 / 8 / 10, 64-bits;
• Processor - Intel Core i3-2100 @ 3.10GHz;
• RAM - 4 GB;
• HDD/SSD - 35 GB;
• Video card - GeForce GTX 460, Radeon HD 5750, Intel HD 630;
• Keyboard, mouse.

Recommended System Requirements

For stable operation of the game, you should check that your system meets the stated recommended requirements from the developer.

• Operating system - Windows 7 / 8 / 10, 64-bits;
• Processor - Intel Core i5-2300 @ 2.80GHz;
• RAM - 8 GB;
• HDD/SSD - 35 GB;
• Video card - GeForce GTX 970, Radeon RX 5600 XT, Intel Iris Xe;
• Keyboard, mouse.

Amnesia: The Bunker slows down, freezes, won't load, low FPS

Unlike other releases in 2023, Amnesia: The Bunker is pretty well optimized. But some players still face various bugs, errors and freezes during the gameplay. Below we have prepared some best ways that will help fix most problems.

Check the integrity of game files

The vast majority of errors can be fixed by checking for all available game files through the Steam launcher or the Epic Games Store.

For Steam:

• Open the Steam app and go to Library ;
• Click "RMB" on the name of the game Amnesia: The Bunker, and then go to "Properties" ;
• Click on Local Files and click Verify Integrity of Game Files.

For Epic Games Store:

• Launch the Epic Games Store launcher, then go to the library ;
• Select the game Amnesia: The Bunker and click on the three dots next to it, and then select "Management" ;
• Click on "Verify Files" and wait for the process to finish.

Thus, the launcher will check for the presence of all files and replace the damaged data.

Disable the Steam Overlay

Steam users may experience game crashes and freezes on startup. Players have already found a solution, for this, you need to disable the game overlay:

• Open the Steam launcher and go to the library ;
• Find the game Amnesia The Bunker and click "RMB" ;
• Go to "General" and uncheck "Enable Steam overlay while playing" ;
• Return to the library and start the game.

Update your video card drivers

The game is not particularly demanding on modern video cards, however, having the latest updates for the GPU driver will eliminate a large number of errors in the game. To download and install the latest software, follow the links below:

• Nvidia users - follow the link ;
• AMD users - you can download it here.

Update Microsoft Visual C++

All modern PC games use utilities from Microsoft for stable operation. If you do not have these libraries installed, you can download them from the official website at this link.

Update DirectX

The game does not set certain limits in the use of DirectX, however, updating the libraries of this program is mandatory for all modern games. You can download the latest updates to your computer from the official website.

Amnesia: The Bunker is stuck on the loading screen

Some users have experienced a problem with the game freezing on startup. To fix this error, you need to update your display drivers.

• Click "Start" on the desktop and enter "Device Manager" ;
• Find the section "Monitors", click "RMB", and then "Update drivers" ;
• Perform an automatic driver search and wait for the process to finish;
• If the drivers are not found or the latest version is installed, then try changing the screen resolution in the Windows system and restarting the PC.

The solution was suggested by the game developers in their social networks. They also promise to release a patch that fixes this problem.

How to remove the 60 FPS limit

This limitation is not a bug in the game, however, many users would like to disable it. Do the following:

• Open "Explorer" and go to the path "Computer / My Documents / My Games / Amnesia The Bunker / Main" ;
• Find a file called "NAME_XXXXXXXXX_user_settings" (NAME is the username in the system) and open it with notepad;
• Change the following values:

RefreshRate='60' to RefreshRate='120'

LimitFPS='true' to LimitFPS='false'

GameplayUpdateRate='60' to GameplayUpdateRate='120'

"Failed to Load the Config File" - how to fix?

Gamers are used to the fact that in the vast majority of modern games on release there are bugs and errors, but most of Amnesia: The Bunker is pretty well optimized. However, some users have started encountering the Failed to Load the Config File error.

It is worth noting that a similar problem arose in the previous parts of the series without exception, so fixing it is quite simple. In the case of Amnesia: The Bunker, after following the steps below, you will be able to load the last save, but all progress after it will be lost.

• Follow the path "Documents / My Games / Amnesia The Bunker / Main" ;
• Find the "user_settings.cfg" configuration file and delete it;
• You can also delete all files with the extension ".cfg" in this folder.

After that, launch the game and check if the error occurs again. It is worth noting that the above is the default path for saving configuration files and saves.

Note: Uninstalling and reinstalling the game will not solve the problem in most cases. We recommend using this method as a last resort.

Optimal graphics settings in Amnesia: The Bunker for weak, medium and powerful PCs

Below we have described the optimal graphics settings for any system that meets the minimum or recommended system requirements of the game.

For weak PCs

• Display mode - Frameless mode;
• Vertical Sync - Off;
• Frame rate - 60 FPS;
• Antialiasing - FXAA;
• Texture quality - Low;
• Texture filtering - AFx4;
• Shadow quality - Low;
• As shadows in the sun - Low;
• Shadows from the lantern - Off;
• Reflection - Dynamic;
• Refraction - Off;
• Shadows on the skin - Off;
• Landscape quality - Medium;
• Smoothed Particles - Off;
• Depth of field - Low;
• Grain - Off;
• SSAO - Off;
• Glow - Off

For medium PC

• Display mode - Frameless mode;
• Vertical Sync - Off;
• Frame rate - 90 FPS (we described how to change it above);
• Antialiasing - FXAA;
• Texture quality - Medium;
• Texture filtering - AFx8;
• Shadow quality - Medium;
• The quality of the shadows in the sun - Medium;
• Shadows from the lantern - Off;
• Reflection - Dynamic;
• Refraction - On;
• Shadows on the skin - Off;
• Landscape quality - Medium;
• Smoothed Particles - Off;
• Depth of field - Medium;
• Grain - On;
• SSAO - On;
• Glow - Off

For powerful PCs

• Display mode - Frameless mode;
• Vertical Sync - On;
• Frame rate - 120 FPS (we described how to change it above);
• Antialiasing - FXAA;
• Texture quality - High;
• Texture filtering - AFx16;
• Shadow quality - Very high;
• As shadows in the sun - Very high;
• Lantern Shadows - On;
• Reflection - Dynamic;
• Refraction - On;
• Shadows on the skin - On;
• Terrain quality - Very high;
• Smoothed Particles - On;
• Depth of field - High;
• Grain - On;
• SSAO - On;
• Glow - On