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Solution: My PayPal account is blocked - what should I do?


Solution: My PayPal account is blocked - what should I do?

PayPal will block your PayPal account if, for example, there have been too many login attempts with an incorrect password or if your account has been in the red for a long time. You can find out how you can unlock it here at OkayGotcha.

My PayPal account has been blocked - what should I do?

  • If your PayPal account is in the red, compensate for this, for example, by transferring the necessary amount to your PayPal account .
  • If there are still open buyer protection applications , you should clarify them now at the latest.
  • PayPal also blocks accounts due to "strange" unspecified behavior. This is the case, for example, if someone has tried to access your account without authorization. Then you should contact PayPal support.

PayPal account blocked - contact support!

  1. Opens the PayPal contact page:
  2. Click on " Call Us " at the bottom of the website .
  3. Log into your PayPal account and enter your phone number.
  4. Finally click on " Call as guest ".
  5. Alternatively, instead of “Call us” you can click “ Write to us ” to write a message.

If that doesn't work, you can reach PayPal support on the phone number: 0800 723 4500. The customer service is available Monday to Friday from 8 am to 9.30 pm and on the weekend from 9 am to 7.30 pm.

Email: Your PayPal Account Has Been Banned - Real or Fraud?

If you have received an email stating that your PayPal account has been blocked, it could also be an attempt at fraud. Do not click on any links within the email, but log into your browser at with your PayPal data.