502 BAD GATEWAY GENSHIN IMPACT, HOW TO FIX THE BUG?

502 BAD GATEWAY GENSHIN IMPACT, HOW TO FIX THE BUG?

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While downloading Genshin Impact or an update, sometimes you will receive the message "502 Bad Gateway". We tell you how to fix this bug.


Genshin Impact ā€“ How To Fix Conne...
Genshin Impact ā€“ How To Fix Connection Failed Error

Genshin Impact players like many other online games will occasionally encounter bugs and will usually have a message behind it that will appear on the screen.


It will happen that in some when updating or trying to re-download the game, players may get the error message " 502 Bad Gateway " which is caused by an issue with the servers being too busy.


Is there a way to fix the "502 Bad Gateway" bug on Genshin Impact?

Some players as we told you previously will sometimes encounter the "502 Bad Gateway" bug when trying to download an update or downloading Genshin Impact again and for the moment, there is no 100% effective and definitive solution for it. solve. In case you encounter this message, you can do the following actions to try and correct your problem :


  • Refresh your internet browser
  • Restart your modem
  • Restart your platform (PC, iOS mobile, PS4, or PS5)
  • Try using a VPN, there are free and paid ones on the Internet
Obviously, these solutions do not always work and as we explained above, this problem is due to an overload of the game's servers. If after testing all the methods we have given you, you still have the error message, we recommend that you wait a bit and if the problem persists, perhaps send an email explaining your problem to the following email address: genshin_cs@mihoyo.com which is the game's official customer service address.

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