Crash on PlayStation Network servers: how to solve PS4 and PS5 online connection problems

 

Crash on PlayStation Network servers: how to solve PS4 and PS5 online connection problems

f you are having trouble using PlayStation Network and playing online on PS4 and PS5, you may be experiencing server connection issues. Server downtime at Sony is not a very common problem, but it can occur if there is a lot of traffic or other issues with the network.


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Here we explain how to know the status of the servers and solve connection problems on PlayStation such as " connecting with online services " or " server disconnected " so that you can play online on PS5 and PS4 without problems.


When will I be able to play online on PS5 and PS4 without problems?

First of all, check the situation of the PlayStation Network servers. For this, we will go to the official sources and, thus, we will know if the problem is with our connection or a general fall against which we can do little.


On the PlayStation servers and status page, we can see the status of the general servers. There they will tell us what the problem is and when they plan to solve it. Another recommended source is to review the situation through your official Twitter account or ask directly to your @AskPlayStation account.


How to fix server issues on PlayStation

If everything points to our problem and not a PlayStation server crash, then we can try to fix it. Here are some solutions to server problems that may help you:


  1. Restart the app.
  2. Restart your PC or mobile device.
  3. Check the Wi-Fi connection.
  4. Limit the connections we have at that time.
  5. Check ports and NAT.
  6. Reboot the router.

If you still have problems try to wait a while or look for information from other sources. An alternative is to check sites like social media, Twitch, or Reddit for comments on the topic. This way you will see if there is a general problem to be able to inform the technical service of your region.

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