Atomic Heart won't start? Hangs up? Ability not working? Eternal loading? - Problem solving


Atomic Heart won't start? Hangs up? Ability not working? Eternal loading? - Problem solving

The release of the long-awaited Atomic Heart has finally taken place, but some users have encountered a number of errors and bugs. In this guide, we will cover how to fix the most known issues of the moment.

Note: We update this guide as new bugs, crashes, and crashes become known. If you encounter a problem that is not described in this guide, be sure to leave a comment. We will try our best to help you in time.

System requirements

Before proceeding to the analysis of various technical errors, you need to make sure that your PC has the minimum system requirements specified to run the game:

  • Operating system: Windows 10 (64-bit)
  • Processor: AMD Ryzen 3 1200 or Intel Core i5-2500
  • RAM: 8 GB
  • HDD: 90 GB hard disk space
  • Video Card: AMD Radeon R9 380 or NVIDIA GeForce GTX 960 with 4 GB of memory
  • DirectX version: 12
  • Keyboard, mouse

Recommended system requirements for a comfortable game without losing FPS:

  • Operating system: Windows 10 (64-bit)
  • Processor: AMD Ryzen 5 2600X or Intel Core i7-7700K
  • RAM: 16 GB
  • HDD: 90 GB hard disk space
  • Video Card: AMD RX 6700 XT or NVIDIA GeForce RTX 2070 with 8 GB of memory
  • DirectX version: 12
  • Keyboard, mouse

How to fix forever loading. General Tips for Fixing Errors

In some cases, gamers are faced with endless loading. The reason for this error is quite simple and occurs in a small number of users. To do this, you need to update your video card drivers, as they can prevent the game from starting.


Atomic Heart requires DirectX 12 installed. To download, we suggest you visit the official website.

Microsoft Visual C++

Let's also not forget to mention that for a comfortable game without crashes and delays, all the latest versions of the Microsoft Visual C ++ libraries are required. You can download them from the official Microsoft website.

Close third-party programs

Atomic Heart is quite a demanding game and consumes a lot of system resources. Make sure you close all third-party programs before starting the game. For example, Skype, Discord, and others. Be sure to end Google Chrome processes as they consume a lot of system resources.

We also recommend disabling the Steam overlay:

  • Launch Steam.
  • Click on the "Steam" button in the upper left corner of the screen;
  • Then click on the "Settings" section ;
  • In the column on the left, find the item "In the Game" ;
  • Uncheck the box "Enable" in the window that opens;
  • Restart Steam.
At the moment, developers are aware of most of the errors and are trying to quickly fix them.

How to Fix "Available in Full Game" Error in Game Pass

Some Game Pass users have encountered an annoying issue that prevents them from fully enjoying Atomic Heart. For example, it does not allow you to get into the car at the starting location. We have found a way to fix this error.

For this:

  • Close Atomic Heart;
  • Close the Xbox app and reopen;
  • Check the integrity of Atomic Heart game files.
How to Fix "Available in Full Game" Error in Game Pass

The reason for this error lies in the missing game files. In rare cases, users will need to reinstall the Xbox app.

For this:

  • Open "Control Panel" or "Settings" ;
  • Select "Applications" - "Installed applications" ;
  • Find "Xbox", click on the three dots on the right, and select "Additional options" ;
  • Scroll down and look for the Reset option ;
  • Click the button and wait for the application to finish reinstalling.

Unable to exit ELEANOR's Repair Cabinet after upgrading or crafting weapons and ammo

This error is encountered by many users when exploring the VDNKh location. You may first encounter her while looking for limbs for Clara. The next time you use the repair cabinet to buy ammo or upgrade weapons, after exiting the menu, the hero will freeze in a single pose. No movement can be made at this moment. Only closing the game and loading the last save will help.


According to our observations, you can get rid of the error in the following way:

  • Open the repair cabinet and upgrade weapons, or craft any items;
  • Press the "TAB" key to go to the glove upgrade menu;
  • Exit the cabinet.

Second ability not working in Atomic Heart

Another common problem that many players are now experiencing. She appears when you install or change abilities in ELEANOR. It is worth noting that the developers already know about it and will probably fix it in the near future.

If you encounter this error, we advise you to load the latest save with working functionality. Otherwise, the save will be considered "broken", and this problem will haunt you until the end of the passage.

floating mouse

Atomic Heart has a "Floating Mouse" effect where the game speeds up aiming and screen rotation. For some players, this is a very unfamiliar state, especially for PC users, since such features are most often used for console versions of video games. However, in Atomic Heart, there is no way to disable this feature through the game settings.

The first thing you need to do is close the game and launcher (VK Play, Steam, or Xbox). Next, you must open the configuration file. You can do this in the following way:

  • Press the keys "WIN + R" , then enter in the search line "% LOCALAPPDATA%" without quotes and click "OK" ;
  • Follow the path "AtomicHeartSavedConfig", find the file "Engine.ini" ;
  • For Steam and VK Play versions, the folder will be called "WindowsNoEditor" ;
  • The Game Pass version will be named "WinGDK" ;
  • Open "Engine.ini" with notepad or any text editor;
  • Now add the following lines at the end of the list:

Close the file and save your changes.

floating mouse

Intro video freezes

Gamers have reported that the game is also experiencing a freeze during the intro cinematic when launching the game. However, as we found out, there are ten clips in the bundle that change each other. A similar bug occurred during the release of Fallout 76 and was later fixed.

You can disable these cut scenes:

  • To get started, follow the path "SteamsteamappscommonAtomic HeartAtomicHeartContentMovies" ;
  • Click "RMB" on "Launch_FHD_60FPS_PC_Steam.mp4" and select "Cut" ;
  • Move the cut file to any convenient folder;
  • Go back to the "Movies" folder and create an empty text document called "Launch_FHD_60FPS_PC_Steam.mp4" without quotes;
  • In the warning window that appears, click "Yes";
  • Restart your computer and enter the game.
The intro cutscene will now skip automatically. This method is suitable for users of Steam. There is no such error in the Game Pass version.

Corrupted game files

Many errors are related to corrupted or missing game files. To solve most problems, it is enough to check the game files through Steam.

For Steam users:

  • Go to Steam and open "Library";
  • Click "RMB" on Atomic Heart and select "Properties";
  • In the "Local files" item, select "Verify the integrity of the game files" and wait for the process to finish;
  • Restart your PC and launch the game.
Note: If you are playing offline, remember to connect online from time to time and check for updates.

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