Alan Wake 2 crashes without error? Error at startup? Bug with textures, subtitles, walkthrough or echoes? - Problem solving
Alan Wake 2 can certainly be called one of the best games of 2023, but not all players were able to try out the new product. This is primarily due to the high system requirements, as well as the many different graphics features implemented in the game. We have already told you how to optimize Alan Wake 2 for weak PCs, and today we will help users who have encountered various errors and bugs during the gameplay.
Alan Wake 2 System Requirements
Before you try to run Alan Wake 2, check the system requirements. If the system does not meet at least the minimum requirements, most likely it will not be possible to launch the game or completely get rid of errors. Only then proceed to other sections to find a solution to the problem.
Minimum Requirements
The minimum system requirements for Alan Wake 2 determine the PC configuration required to comfortably play the game at low graphics settings.
- Operating system: Windows 10/11 (64-bit);
- Processor: Intel Core i5-7600K or AMD equivalent;
- Video card: GeForce RTX 2060 or Radeon RX 6600 with 6 GB of memory.
- RAM: 16 Gb;
- SSD: 90 GB hard drive;
- DirectX: 12.
Recommended Requirements
Recommended system requirements indicate a PC configuration that will provide optimal gaming quality at maximum graphics settings. With these parameters, your PC will be able to provide good performance, smooth gaming without lag, and high FPS.
- Operating system: Windows 10/11 (64-bit);
- Processor: AMD Ryzen 7 3700X or Intel equivalent;
- Video card: GeForce RTX 3070 or Radeon RX 6700 XT with 8 GB of memory.
- RAM: 16 Gb;
- SSD: 90 GB hard drive;
- DirectX: 12.
How to solve problems with launching Alan Wake 2 - the game does not start, crashes without an error or with an error
We advise you not to skip this section, as it contains basic tips that we strongly recommend that you follow and complete them all before you begin to solve your problem.
Check game updates
The first step before launching Alan Wake 2 is to check for updates on the digital platform where you purchased the game. At the moment, Remedy has released several patches that fix problems, however, to be fair, not all of them help solve bugs and glitches.
Check Windows updates
Reddit users are massively reporting that the inability to launch the game and other problems are “cured” by timely updating the Windows operating system. This is related to loading and patching system components, so we recommend that you do not ignore this item.
For this:
- Open Settings .
- Go to the Windows Update section .
- Click on the button or “Check for updates” .
- Install all updates, even optional ones.
- Restart your PC.
- Try running Alan Wake 2.
If this method doesn't help, move on to the next solution.
Update your video card drivers
Make sure your system is using the latest GPU driver. If the driver is installed, we also recommend completely uninstalling and reinstalling the driver (perform a clean install).
How to check for updates in GeForce Experience:
- Open the GeForce Experience app.
- Go to the "Drivers" section .
- Click on the "Check for updates" button .
- If a new driver version is found, click Install .
- Wait for the driver installation and configuration to complete.
- Restart your PC.
How to check for updates in AMD Software: Adrenalin Edition:
- Open AMD Software: Adrenalin Edition.
- On the right side of the screen, find the words “Driver Version”.
- Click Check for Updates.
- Install the driver and restart your PC.
In case you need to perform a clean installation of the graphics driver, go to the official website of the developer and download the installer:
During installation, do not forget to check the “Perform a clean installation” checkbox. All saved settings will be deleted, but this will allow you to get rid of all sorts of consequences during installation.
Download Microsoft Visual C++
All modern games use components developed based on Microsoft Visual C++. The software provides the necessary libraries that are required for graphics processing, physics calculations or supporting network connections. Without them, Alan Wake 2 may not work correctly or may not start at all.
Update DirectX
DirectX is a set of application programming interfaces (APIs) that allow games to communicate with video and audio hardware. In games, DirectX is used to handle graphics tasks such as 3D rendering and audio processing, as well as control input. The lack of an up-to-date software version can lead to failures, bugs and even crashes.
Check the integrity of the game files
Often, when checking data, antivirus software can block or delete some game files. We recommend temporarily disabling system protection and checking the integrity of the game files through the game launcher.
Increase RAM or enable swap file
Alan Wake 2 is quite demanding on the system, so if you do not have enough RAM installed, we recommend increasing the system swap file:
- Open the “System” section;
- Click "Advanced system settings";
- In the “Advanced” tab, click “Options” on the “Performance” item;
- Go to the “Advanced” section again and click “Change”;
- Set the optimal size of the paging file for any disk (for correct operation, the upper value should be twice as large).
Do not use additional software
Before starting Alan Wake 2, stop using any third-party programs, including those running in the background. According to Reddit users, the game reacts very strangely to their intervention, which in many cases leads to crashes.
First of all, disable:
- MSI Afterburner;
- NZXT CAM;
- FPS Monitor;
- MangoHUD;
- Fraps;
- Other analogue applications for monitoring and overclocking.
During gameplay, do not minimize to the desktop
Another non-obvious tip that can affect the appearance of errors and bugs. During the game, try not to “minimize” to the desktop using the “Alt+Tab” key combination, and also restart the game every few hours.
Video card error in Alan Wake 2 - Out of Video Memory
If you get an "Out of Video Memory" error in Alan Wake 2, it means that the game requires more memory than is available on the user's video card. This situation can occur when the GPU is using maximum memory but is trying to load or process additional textures.
Reduce resolution
Reducing the resolution in the game will affect the overall picture, but it will also help deal with the error. Along with the change, the amount of video memory required will decrease.
First, we recommend lowering the rendering scale ( DLSS or FSR ) through the graphics settings in the game. If this doesn't help, switch to full-screen mode and lower the resolution itself (on a standard monitor resolution, use the 16:9 aspect ratio).
Close background applications
We have already described this advice in the previous section. Any background applications use system resources, which in turn leads to various problems. You can track unnecessary processes in the “Task Manager” on the tab of the same name.
Reduce graphics settings
This method can be used before reducing the game resolution. Some graphics settings significantly affect video memory consumption, so one of the best ways is to turn off everything that heavily loads the GPU memory.
How to solve 16Gb RAM Requirement error
The minimum system requirements for the game indicate 16 GB of RAM, so many gamers whose system does not meet these requirements encountered an error when launching Alan Wake 2. Below are several effective ways to bypass this limitation.
Download the patched exe file
It turned out that the launch restriction was hardwired into the AlanWake2.exe executable file. However, craftsmen from Reddit patched it - now the minimum threshold for entering the game is 8 GB of RAM.
How to install:
- Make a backup copy of the original AlanWake2.exe file first.
- Download this file.
- Unzip it to the replacement root folder.
- Launch the game.
The author personally tested the effectiveness of the method. The file works and the game launches without any errors.
Enable swap file
If for some reason you do not want to use the previous method, the only way out in this situation is to increase the page file or physically add RAM to the system. We described how to complete the first point in the previous section.
What is the Mesh Shader in Alan Wake 2 - how to fix the error?
Some players are encountering the “Video card does not support Mesh Shader” error, which is why the game simply does not launch. First, you need to figure out why this happens.
The GPU does not support Mesh Shader. This applies to the entire 10th series of NVIDIA GTX video cards, except for the Turning series (GTX 1650, GTX 1660 and GTX 1660Ti support the technology). However, some owners of AMD video cards of the RX5, RX7 and higher series also reported the problem.
How to get rid of the problem:
- Update your Windows operating system (download and install updates via Windows Update). A trivial piece of advice that we already mentioned in the first section, but this is what most of the gaming community on Reddit refers to.
- Update the game. Another solution to prevent the error from appearing. Always follow updates from developers, because they are designed to fix such problems.
- Update your video card driver. For the most part, this helped owners of AMD video cards.
After completing these three simple steps, try opening the game again. Even if an error appears, just click OK and wait, it should run. Unfortunately, today these are all available ways to solve the error. If you know another effective method and want to supplement the material, be sure to write about it in the comments.
Error uint64 (UINT64_MAX) in Alan Wake 2 - how to fix?
Another unpleasant problem faced by the Alan Wake 2 gaming community. Moreover, with different players on different equipment and in completely different conditions. For some users, it occurs when entering the Main Character's Mansion of Mind, for others - during shooting, loading cutscenes, or in boss battle segments.
The first step is to disable the SSAO option in the game's graphics settings and lower the overall graphics settings (you can even set the template to "Low" and check if the error appears again). If this doesn't help, follow the steps below.
Avoid overclocking your equipment
Alan Wake 2 does not respond well to overclocking GPUs and CPUs. This may be due to the peculiarities of the engine, but the vast majority of users reported that it was the refusal of overclocking (even factory overclocking) that solved this problem.
End all third-party processes and close background applications
Before starting Alan Wake 2, disable all monitoring applications in games, and also end the processes of third-party and background applications:
- Browsers (Chrome, Opera, Edge and others);
- Messengers (Telegram, Discord and others)
- MSI Afterburner;
- NZXT CAM;
- FPS Monitor;
- MangoHUD;
- Fraps;
- Other programs.
Launch the game and check if the error persists.
Enable vertical sync (Vsync)
Vertical sync equalizes the game's frame rate (FPS) to the monitor's refresh rate. On the one hand, this reduces the overall frame rate, but the application begins to work more stable.
Disable Ray Tracing (RTX)
A similar problem occurred in games on the RE Engine (Resident Evil 2, Resident Evil 3 and Resident Evil 4). In those cases, setting up ray tracing, or rather disabling it completely, helped get rid of the error. Alan Wake 2 is already quite beautiful graphically, so turning off volumetric lighting won't make the picture any less interesting, but it can help get rid of the nuisance.
Bug with textures
Problems with slow loading of textures can occur for all players, regardless of hardware power. For example, the author personally encountered a similar bug twice, when the textures did not have time to load, and Saga flew off the game map. The same applies to the long loading of objects in the Abode of the Mind or the time it takes to open the global map.
If you notice that textures are starting to take longer to load or are not loading at all, it’s not your fault. Just close Alan Wake 2, you can also restart your PC if you wish, then launch the game again. Over the next few hours, textures will load very quickly.
As for the collision, due to which the main character can pull chairs, guitars and other objects scattered around the rooms, Remedy has solved this problem with the latest patch. So all you have to do is download the update to stop getting stuck on tables and chairs.
Bug with subtitles
We noticed that this error appears at exactly the same time as slow texture loading. The usual solution is to restart the game and reboot the PC.
Sound bug
PC users haven't reported any audio issues, but Xbox Series X/S players are experiencing the issue across the board. However, we note that with the latest patches the problem began to appear much less frequently, it is still present. We recommend closing the game and restarting the console, then checking for sound in the game and cutscenes.
Bug with carousel (attraction) express espresso
Many players are searching for certain elements for the chariot in the chapter "Return 3: Local". Frankly, the author of the manual himself considered this a bug, but there is no error here. If you've activated the chariot but can't find the circuit board, you probably just forgot to inspect one of the key items:
- Examine the chariot itself next to the bikers' hangar.
- To the right of the chariot there is a table under a canopy with a note on it.
- After receiving the note, compare the evidence in the Sanctuary of Reason.
- From now on, you will be able to pick up story items, including the circuit board.
Bug in a nursing home
At the release of the Valhalla mansion, there were many annoying bugs, but almost all of them have now been resolved by Remedy itself, which has released several fresh patches. For example, they fix the bug with Rose, who returns from the street and closes the door behind her, after which it simply cannot be opened.
Echo bug in hotel (lobby) and cinema
Right now this problem is very rare, as the developers have fixed it with the latest patches. But if you still can’t listen to a particular echo, just go to the halo and try to look at it from different angles.
Develop (come up with) a new plan - bug
According to reports from some members of the Alan Wake 2 gaming community, the error was still encountered in version 1.0.10. It lies in the fact that after the first battle with Scratch and installation of all the evidence, the interaction icon with Casey or the FBI agent, who are waiting in the sheriff’s office, does not appear. In this case, only loading an earlier save can save you.
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