Black Myth: Wukong won't launch on PC? Black and blue screen? Crashes?

Black Myth: Wukong won't launch on PC? Black and blue screen? Crashes? — Troubleshooting

Black Myth: Wukong is a 2024 action role-playing game developed and published by Game Science. The game is inspired by the classic Chinese novel Journey to the West and tells the story of an anthropomorphic monkey based on the novel's character, the Monkey King. Unfortunately, many gamers are experiencing a blue screen of death (BSOD) when launching the game and other crashes. In this guide, we have compiled the main fixes for technical issues in Black Myth: Wukong.

Why does Black Myth: Wukong crash on PC?

This recently released action game immerses players in a fascinating world deeply rooted in Chinese mythology. The game has won the hearts of gamers with its phenomenal visual appeal and thrilling combat. Inspired by the cult novel Journey to the West, the game is built on the fifth version of the Unreal Engine. However, some users have reported Black Myth: Wukong crashes on their PCs. Here are the possible causes of the crashes:

Hardware Compatibility: Make sure your CPU, GPU, RAM, and storage meet or exceed the recommended requirements.
Outdated Drivers: Make sure you have the latest drivers for your GPU and other components.
Corrupted game files: Try checking the integrity of the game files through the launcher.
Background Applications: Close unnecessary programs before launching Black Myth: Wukong.

By following these recommendations, you can minimize the likelihood of crashes and enjoy the game. However, if this does not help, follow the instructions below.

System requirements

If your PC does not meet the minimum system requirements of Black Myth: Wukong, you may encounter various bugs and errors. In addition, in this case, Black Myth: Wukong may not launch at all.

Minimum

Operating system: Windows 10 (64 bit);
Processor: Intel Core i5-8400 or AMD Ryzen 5 1600;
RAM: 16 GB RAM;
Video card: NVIDIA GeForce GTX 1060 6 GB or AMD Radeon RX 580 (8 GB);
DirectX: Version 11;
Disk space: 130 GB free space;
Sound card: Windows-compatible audio device.

"Out of Video Memory" Error: How to Reduce Processor Clock Speed

If you encounter an Out of Video Memory error when compiling shaders in Black Myth: Wukong, lowering your CPU frequency may help resolve the issue. However, this method requires some technical knowledge and caution.

Note: If you are using Intel processors, it is recommended to update the BIOS before reducing the processor clock speed. According to the developers from Intel, the company is already preparing new updates that can fix the situation.

How to reduce processor frequency:

Use overclocking utilities such as Intel Extreme Tuning Utility (XTU) or AMD Ryzen Master to access your processor's clock speed settings.
Reduce the CPU clock speed in small steps (eg 10%) to find a stable low frequency.
Test the game after each reduction to see if the Out of Video Memory error persists.
Continue reducing the clock speed until the error is resolved or the reduction is 50%.

Remember that lowering the CPU frequency can impact your system’s overall performance, so it’s important to find the right balance. Alternatively, you can try skipping shader compilation. While this is a less complex method, the developers warn that Black Myth: Wukong may occasionally crash during gameplay, and the overall experience may not be as smooth without shader compilation.

Run Black Myth: Wukong in compatibility mode

To resolve issues with Black Myth: Wukong, you can try running the game in compatibility mode after restarting the game and your computer. Below are two effective ways to do this.

Switch to compatibility mode in Steam

Go to your Steam library, right-click on Black Myth: Wukong, and select Properties.
In the General tab, go to Launch Options and select Play Black Myth: Wukong (Compatibility Mode) from the drop-down menu.

Note: This launch option disables some resource-intensive features and settings to ensure the game runs properly. However, it may greatly affect overall performance.

Run the game in Windows 8 compatibility mode

Go to the directory of the installed game in Windows.
Find and right-click on the Black Myth: Wukong.exe file.
Go to the Properties section, then to the Compatibility tab.
Enable the option "Run this program as an administrator".
Click Apply and select OK.

Run the game as administrator

You can try running Black Myth: Wukong as administrator to fix any issues that may arise. Here's how:

Open Steam and go to the Library section.
Right-click Black Myth: Wukong and select Manage > Browse Local Files. This will open the Black Myth: Wukong installation folder.
Find the b1.exe file and right-click on it, then select Properties.
On the Compatibility tab, enable Compatibility mode and select Windows 7 or Windows 8.
Check the box "Run this program as an administrator".
Click Apply and then OK to save your changes.

After completing these steps, try launching the game again.

Lower your graphics settings and enable frame rate cap

If the game launches but you're experiencing freezing or a black screen, try enabling frame rate capping and lowering your graphics settings.

Open the settings menu and go to the Display tab ;
Set the Frame Rate Limit to 30 ;
Go to the Graphics tab;
Change the ultra-high resolution sampling to TSR;
Disable the "Frame generation" option ;
Scroll down to the Graphics Settings option and set it to Medium or Low.

These adjustments may help improve the game's performance and stability. Try them out and see if things improve.

Set power settings to power saving mode

Setting your power options to power saving mode may help resolve the BSOD error in Black Myth: Wukong. Type Control Panel in the search box on the taskbar and select the appropriate result. Go to Hardware and Sound, then open Power Options.

In the Power Options window, select the Energy Saver plan. If it's not visible, click the arrow or link to show additional plans. Make sure the Energy Saver plan is selected, and then close the settings window.

Run the game in DirectX 11 mode

Try changing the game version to run on DirectX 11, which can eliminate crashes, blue screens, and black screens. In addition, it can often help improve game compatibility and stability.

Open Steam and go to your games library.
Find Black Myth: Wukong, right-click on it and select Properties.
In the window that opens, go to the "Launch Options" section.
In the input field, enter -dx11 and close the window.

The game will now run in DirectX 11 mode. You can also update DirectX in advance by downloading the update package from the official Microsoft website .

Add the game to the Windows Firewall exception list

To resolve possible issues with Black Myth: Wukong being blocked by Windows Firewall, add the game to the exceptions list. Follow these steps:

Type "Windows Security" in the search box on the taskbar and select the appropriate result.
Click on "Firewall and network protection".
Then select "Allow an app through firewall".
Click Change settings and then Allow another app.
Click Browse, find the BlackMythWukong.exe file, and add it.
In addition, you can add the entire game directory to the firewall exception list, not just the executable file.

Update your GPU drivers

Outdated GPU drivers can cause blue screen errors in Black Myth: Wukong. Updating your drivers can help resolve this issue. Follow these steps to update your drivers:

Nvidia:

Go to the official Nvidia drivers page ;
Find your video card by selecting the appropriate parameters and download the latest driver.

AMD:

Go to the AMD Drivers & Support section.
Find your video card by the appropriate parameters and download the latest driver.

Note: You can also update your drivers using GeForce Experience or AMD Software: Adrenalin Edition, but we still recommend uninstalling your existing driver and performing a clean installation of the latest version downloaded from Nvidia and AMD's website.

Check the integrity of game files

Verifying the integrity of game files can help fix issues related to corrupted or missing game files. Follow these steps to verify the integrity of game files in Steam:

Open the Steam client.
Go to the games library.
Find the game Black Myth: Wukong in your games list.
Right-click on the game name and select Properties from the context menu.
In the game properties window, go to the Local Files tab.
Click the "Verify integrity of game files" button.
Steam will begin the process of checking all game files and automatically replace any corrupted or missing files.
Once the scan is complete, Steam will notify you of the results and, if necessary, download and install any missing or corrupted files.

Once the file integrity check is complete, try running Black Myth: Wukong again to see if the issue is resolved.

Update Microsoft Visual C++ Redistributable Packages

Updating the Microsoft Visual C++ Redistributable Packages can often help resolve errors related to missing or corrupted libraries that are required for games and applications to run properly.

Go to the official Microsoft Visual C++ download site.
Download the required files (Visual C Redistributable for Visual Studio x86 and Visual C++ Redistributable for Visual Studio x64).
Once the download is complete, install the files on your PC.
Restart your computer.

Disable game overlays

Game overlays can sometimes cause conflicts with games, causing various errors including blue screens. Disabling overlays may help resolve performance issues in Black Myth: Wukong.

Disable Steam Overlay:

Open the Steam client and go to the Settings section by clicking on the Steam button in the top left corner and selecting Settings.
In the In-Game section, uncheck the Enable Steam Overlay in-game option.
Click OK to save your changes.

Disable Discord Overlay:

Open the Discord app and go to User Settings by clicking on the gear icon in the bottom left corner.
In the Overlay section, turn off the switch next to Enable in-game overlay.
Go to the Game Activity section and make sure the overlay is disabled for Black Myth: Wukong.

Disable NVIDIA overlay:

Open NVIDIA GeForce Experience and sign in to your account if necessary.
Go to the Settings section by clicking on the gear icon in the upper right corner.
In the General section, turn off the switch next to In-Game Overlay.

Disable Game Mode in Windows

Game Mode is a feature built into recent versions of Windows designed to improve your gaming experience. It dedicates system resources specifically to the game to provide smoother performance. However, in some cases, enabling this mode can cause crashes, such as issues with Black Myth: Wukong.

Press Win+I keys to open Windows Settings.
Go to the Games category.
From the menu on the left, select "Game Mode".
Make sure the Game Mode switch is turned off.

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